Company

Who is LotPilot?

The short answer

LotPilot is an AI-powered growth and operations platform built exclusively for car dealerships.

We help independent and franchise dealers generate more leads, respond instantly, qualify buyers automatically, and convert more inventory into sold cars — without adding headcount, without ripping out existing systems, and without the complexity of managing five different vendors.

One platform. One system. Built for automotive retail from the ground up.

The problem we're solving

The most complex retail environment in the world — running on the wrong technology.

Dealers manage live inventory that changes daily, leads from a dozen sources, a sales floor, financing, and buyers who are more informed and less patient than ever. Yet most of the technology dealers rely on was never built for this reality.

Here is what the average dealership is dealing with today:

A website that looks modern but is invisible to the way buyers actually search in 2026
A CRM that stores leads but does not intelligently work them
Lead response times measured in hours — while the buyer has already moved on
Facebook Marketplace listings that require daily manual effort to maintain
AI tools like ChatGPT, Perplexity, and Google AI Overviews that cannot find or understand their inventory
Ad spend that drives traffic but does nothing to qualify or convert buyers automatically
No unified view across leads, conversations, inventory, and appointments

The result is predictable: missed leads, slow follow-up, wasted ad spend, and buyers who go cold before a real conversation ever starts. LotPilot was built to fix this — at every layer.

What LotPilot actually is

LotPilot is not a dealership website.
LotPilot is not a CRM.
LotPilot is not a lead provider.
LotPilot is an agentic AI layer across your entire lead and sales operation.

It connects inventory, advertising, communication, qualification, and conversion into one intelligent, automated system — the operational backbone that makes every part of a dealership's sales process faster, smarter, and more consistent, without replacing the team or the tools they already use.

What LotPilot does

One system across the entire lead-to-sold journey.

AI Vehicle Pages

Most dealership inventory pages were built for old-school search engines — not structured for AI discovery, not designed to convert informed buyers. LotPilot creates AI-readable inventory pages with structured vehicle data, rich descriptions, and content architecture that lets AI search tools — Google AI Overviews, ChatGPT, Perplexity, and others — find, understand, and recommend specific vehicles to in-market buyers in real time. Next-generation inventory discoverability for the era of AI search.

AI SMS Agent

Speed of response is one of the biggest drivers of conversion in automotive retail. The LotPilot AI SMS Agent responds to every inbound lead in seconds — 24/7. It engages the buyer in natural conversation, answers questions about specific vehicles, qualifies intent and budget, moves buyers toward a credit application or test drive, and hands off to the sales team at exactly the right moment. No lead sits unanswered. No buyer goes cold waiting for a callback.

AI Voice Agent

Inbound calls are among the highest-intent — and most inconsistently handled — touchpoints a dealership gets. The LotPilot AI Voice Agent handles inbound calls with a natural, conversational AI that answers buyer questions, captures lead information, qualifies the caller, and books appointments directly into the dealer's calendar. Every call handled the same way, every time — accurately, instantly, with full conversation logging passed back to the dealer.

Automated Marketplace Advertising

Facebook Marketplace and Craigslist remain two of the highest-volume channels for used-car discovery. LotPilot automates the entire posting lifecycle — pulling live inventory, formatting listings, posting across platforms, managing refreshes, handling incoming buyer messages through the AI agent, and keeping listings current as vehicles sell or prices change. Hours of daily manual work become fully automated.

Lead Capture & Qualification

Leads come from everywhere — your website, Facebook Marketplace, third-party platforms, inbound calls, and SMS. LotPilot centralises capture across all channels and runs every lead through an AI qualification layer, understanding intent, vehicle interest, budget, financing needs, and timeline before a human gets involved. Your team spends its time on qualified, engaged buyers — not cold follow-up.

Credit Application Workflow

Getting a buyer into a credit application is one of the most important conversion milestones in the sales process. LotPilot's AI agents move qualified buyers naturally toward financing — surfacing credit application prompts at the right moment, reducing friction, and increasing the percentage of leads that reach finance before they step foot in the dealership. Not a popup — a conversational, AI-driven workflow that creates real commercial uplift.

Appointment Booking

Every qualified lead should end with a booked appointment. LotPilot closes that loop automatically — AI agents offer available time slots, confirm appointments, send reminders, and feed bookings directly into the dealer's calendar. No manual scheduling. No back-and-forth. No appointments that fall through because nobody followed up.

Dealer Dashboard

Everything across inventory, leads, conversations, and appointments is visible in one clean dashboard — built for dealer principals, GMs, and BDC managers who need clarity without complexity. Live inventory status, lead pipeline, AI conversation logs, appointment calendar, performance at a glance — all in one place, on any device.

The founders

Built by operators who live this market.

Duncan and John own DealerBids — buying over 1,000 cars a monthfor dealers across the market. They're consultants, entrepreneurs, and multi-business owners who have spent years inside automotive retail. LotPilot is built on what actually moves the needle on the floor — not theory, and not a feature list.

Who we build for

Independent, franchise, and dealer groups.

Independent Used Car Dealers

Running lean teams, high inventory turnover, and no enterprise tech budget — but competing against dealers who have all three. LotPilot gives independent dealers enterprise-level AI capability at a price point that makes sense for their operation.

Franchise Dealers

Managing higher volume, more complex lead flows, and more stakeholders across the business. LotPilot integrates alongside existing processes and adds an AI layer that accelerates every stage of the lead-to-appointment journey.

Dealer Groups

Multi-rooftop operations where consistency, visibility, and scalability are non-negotiable. LotPilot is architected for groups — centralised reporting, multi-location inventory management, and AI agents that deliver a consistent buyer experience across every store.

The engineering behind it

Built in-house by a full-time engineering team.

LotPilot is built by a team of 25 full-time engineers — not assembled from freelancers, not outsourced, not built on no-code tools.

Full-time engineers across AI, voice, infrastructure, security, backend, and UX — building and operating one focused product. This is the team enterprise companies spend years and tens of millions to assemble. Every dealer on LotPilot benefits from that depth directly.

AI & Machine LearningCustom agent architecture, LLM orchestration, and retrieval-augmented systems built specifically for automotive retail.

Voice & Conversational AIReal-time voice agent systems and natural language pipelines tuned for high-intent buyer conversations.

Cloud InfrastructureScalable, redundant architecture built to support dealer groups of any size.

CybersecurityEnterprise-level data protection, compliance-ready infrastructure, and secure handling of consumer PII and financial data.

Backend SystemsHigh-performance APIs, real-time event processing, and deep integrations across telephony, CRM, marketplace, and inventory platforms.

Frontend & UXDealer-facing interfaces built for speed, clarity, and usability on any device.

The technology stack

Enterprise-grade infrastructure, purpose-engineered for automotive.

LotPilot runs on the kind of infrastructure typically reserved for companies with nine-figure engineering budgets. Every layer — from the AI agent runtime to the inventory system to the dealer console — was designed for scale, security, and speed, and purpose-engineered for automotive retail, not adapted from a generic SaaS template.

The platform handles real-time voice conversations, high-volume SMS, live inventory at scale, marketplace automation, and dealer operations — simultaneously, reliably, and without the brittleness of stitched-together off-the-shelf tools.

Our infrastructure is cloud-native and redundant, built to support dealer groups of any size. Our AI systems are custom-designed for automotive retail — not repurposed from a generic chatbot framework. Our data architecture gives every agent, every dealer, and every conversation a unified operational picture in real time.

This is what 25 full-time engineers building one focused product looks like.

How LotPilot is different

Not point solutions. Not a wrapper. Not sold and forgotten.

Most vendors sell point solutions.

One system.

A website here. A CRM there. A lead provider somewhere else. A marketplace tool bolted on. Dealers end up managing five vendors, five invoices, and data siloed across all of them. LotPilot is one platform.

Most automotive AI products are wrappers.

Purpose-built agents.

A chatbot with a dealership skin on top — not built for automotive, not integrated with inventory, not able to handle a real buyer conversation end to end. LotPilot agents are built for automotive retail, with deep inventory context, financing awareness, and handoff logic designed for how real dealerships operate.

Most automotive tech is sold, then forgotten.

A living platform.

Big upfront costs, long contracts, support that disappears after onboarding, platforms that haven't evolved in years. LotPilot ships continuously — built by a full-time engineering team as invested in dealer performance as the dealers themselves.

What dealers actually get

More leads. Faster follow-up. More sold cars.

Every inbound lead responded to in seconds, around the clock

AI agents that qualify buyers before they reach the sales floor

Inventory that AI search engines can find, understand, and recommend

Facebook Marketplace and Craigslist fully automated

Appointments booked without manual back-and-forth

A single dashboard across every lead, conversation, and vehicle

A platform that keeps getting better — maintained by 25 engineers working on nothing else

One vendor relationship instead of five

The bottom line: more leads captured, faster follow-up, higher-quality conversations, more appointments, more sold cars.

Meet the team behind it

Operators and builders — not a pitch deck.

Duncan MacDonald

Founder, LotPilot · Founder, Revamply.ai · Builder of DealerBids, CarConnective & Room Service AI

Duncan is a technology founder and systems architect with deep experience building AI-powered platforms across automotive, hospitality, and service industries — at the intersection of automotive retail, AI automation, lead generation, and custom software.

Before LotPilot, Duncan built and operated automotive technology businesses focused on helping dealerships acquire vehicles, generate leads, and modernise outdated sales processes, shipping advanced software for dealer groups and high-growth products across multiple industries.

With LotPilot, his focus is straightforward: help dealers move beyond passive websites and reactive lead handling into a future where every vehicle, lead, and customer conversation is powered by AI.

John McIntyre

Co-Founder, LotPilot · CEO, DealerBids · Automotive Technology Executive & Dealer Growth Strategist

John is a proven automotive technology executive with a track record of building and scaling companies at the intersection of automotive retail and technology.

Before LotPilot, John served as CEO of a fast-growing automotive technology company, leading it through significant commercial growth. At DealerBids, he built a platform that transformed how dealerships source and acquire used-car inventory — a faster, cleaner, more cost-effective way to compete for the right vehicles.

John brings the rare combination of operator experience and technology leadership. At LotPilot, he leads commercial strategy and makes sure everything built is grounded in real dealer outcomes — not feature lists.

Our mission

Give dealerships the unfair advantage of AI — without the complexity.

LotPilot exists for dealers who know the market is changing, who refuse to compete with outdated tools, and who want the intelligent system enterprise operators use — built specifically for automotive retail, at a price that makes commercial sense. The future of automotive retail belongs to the dealers who move first.

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